Project brief

Enably 360 wanted to bring AI into both software delivery and platform operations in a way that was practical, safe, and immediately useful. They needed a foundation their team could trust, along with targeted automation opportunities that would reduce manual effort in core business workflows.

How we work

We set up an agentic AI harness for the Enably 360 platform using Claude Code, tailored custom skills, and guardrails aligned to the team's delivery standards. This gave the team a structured way to use AI in day-to-day engineering work without sacrificing consistency or control.

• Claude Code setup for engineering workflows
• Custom skills aligned to the Enably 360 platform
• Guardrails for a safer, more consistent agentic AI harness
• Team enablement around practical AI usage in software delivery
• Repeatable foundations for scaling the harness across product development

Alongside the delivery workflow, we introduced AI capabilities to automate parts of the order and payment processing lifecycle. The focus was on reducing manual handling in operational tasks while improving speed and consistency where the platform processes high-value business activity.

• AI capabilities mapped to order processing workflows
• Automation opportunities identified across payment handling
• Workflow design focused on accuracy and operational control
• Practical application of AI to back-office platform operations
• Foundations for further automation use cases over time

Results

Enably 360 now has a stronger foundation for adopting AI across both engineering and operations. The team can work within a safer agentic AI harness, while order and payment workflows are better positioned for automation and scale.

• Agentic AI harness established for the platform team
• Custom skills and guardrails embedded into delivery workflows
• Safer, more consistent use of AI in engineering
• Automation introduced for order and payment processing
• Clear foundation for expanding AI capabilities across the platform